Alarm.com Commercial Services Package Comparison Chart

Features

Package Pricing

Add-ons

FEATURES

Commercial Plus

Basic Commercial

Commercial
Reports

Receive
daily, weekly and monthly activity summary reports for one or more locations.

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Enterprise
Energy

View and manage thermostat
settings across multiple locations. Create a single high/low temperature
alert that covers all locations.

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Enterprise
Security Console

Commercial customers can view
location status, create notifications and manage user codes across multiple
locations. Organize locations into one or multiple groups that can be viewed
by a single login.

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Images
– Alarms

Capture
and upload up to a total of 5 motion-activated images per Alarm event, across
all image-capturing devices, including the Image Sensor.

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Images
– Plus (40
images by default)

Includes
Images from Image Sensor Motion/Camera(extra) – Alarms plan functionality,
plus still image capture for non-alarm events (such as disarm or Daily View
images) and for the on-demand Peek-In feature. Plan includes 40
uploads/month. Alarm-triggered uploads count toward this limit, but are not
subject to it.

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Inactivity
Alerts

Get alerts
if there has been no activity in an area after a certain amount of time has
passed or during a certain time period.

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Irrigation
Control

With Rachio and Rain Bird easily integrated into Alarm.com you
can manage and monitor your yard’s irrigation without having to open a
separate app, while taking benefiting from advanced water-saving features
like Rain Delay pausing and separate irrigation zones.

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Lights

Control
lights and appliances on devices (extra) remotely. Create custom rules to
automatically turn lights and appliances on/off based on a schedule, when a
specific sensor is triggered or when a specific system event occurs, such as
arming/disarming.

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Locks

Control
door locks (extra) remotely, view lock status, create lock rules and receive
notifications when a lock is accessed by a specific user.

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Lutron
Integration

Integration
with any supported Lutron product. Note: To control Lutron lights, both the
Lights and Lutron Integration add-ons must be
added to the account.

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Open/Close
Event Notifications

Receive
email and text message notifications when a Business Hours related event
occurs, including Opened/Closed On Time, Opened/Closed Early or Late, Not
Opened/Closed and Opened Outside of Business Hours.

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Remote
Arming/Disarming

Arm/disarm
system remotely using the Customer Website and Mobile App.

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Scheduled
Arm/Disarm

Create a
schedule to arm or disarm the system at preset times each day.

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Sensor
Activity Monitoring
for 50 sensors

See when
specific door and window sensors open and close, and when motion
sensors detect activity, even when the system is not armed.

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Severe
Weather Alerts

Receive
alerts from the National Weather Service (tornado, tsunami or fire) directly
on the security panel screen. Available within the
United States.

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Thermostats

Control
thermostats remotely and create custom schedules to set temperature based on
time of day, day of week and status of the security system. Receive real-time
notifications when a thermostat setting is changed or the temperature goes
out of range.

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Unexpected
Activity Alerts

Based on
learned activity patterns, receive notifications whenever unexpected activity
occurs.

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User
Code Management

Add/delete/edit
user codes remotely, and track which users arm/disarm the system at what
times. For systems with multiple partitions, choose which partitions each
user code can access.

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Water
Management

Monitor
and prevent water damage. Remotely check the status of water sensors and sump
pumps, open and close valves and receive alerts when water is detected.

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Wireless
Two-Way Voice

In the
event of an alarm, the central station can conduct a two-way voice
conversation through the security panel to assess the situation and determine
the appropriate response. Voice is transmitted through the Alarm.com module,
and no phone line required. Note: This add-on requires an approved central
station and an Alarm.com Two-Way Voice enabled module.

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1
Hour Supervision

Monitor panel connectivity with
signal supervision between the control panel and

Alarm.com
to know when a panel is not responding. Checks the signal once every

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6
Hour Supervision

Monitor panel connectivity with
signal supervision between the control panel and Alarm.com to know when a
panel is not responding.

Checks the signal once every 6 hours.

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ALARM.COM COMMERCIAL

PACKAGE
PRICING

Commercial Plus

Basic Commercial

Package Monthly Fee (Central Station Emergency Alarm Monitoring Subscription
additional $24.95)

$25.00

$20.00

Activation Fee

(Included with Monitoring
Subscription)

$50.00

$50.00

Even more basic is WIRELESS SIGNAL FORWARDING with no App or
Features except wireless communications to the central station monitoring
center available for $10/month.

(See INDIVIDUAL ADDON FEATURES in last table below)

INDIVIDUAL

ADD-ON FEATURES

Monthly Price

Please note that some features may be restricted in older
Alarm.com modem’s firmware versions. 

Pro Video: 4 cameras, 1000 clips (Online/Uploads)

Up to 4 cameras with 1,000 clips
of storage and 1,000 clips/month bandwidth.

INCLUDED IN: None

$10.00

(4) additional cameras and 5,000 clips of Extra Video
Storage (Online / Uploads)

Add 4 additional cameras and 5,000
additional clips of storage with 5,000 clips/month bandwidth to Pro Video.

INCLUDED IN: None

$8.00

Video 24×7 (per SVR)

Enables support for the Stream
Video Recorder (SVR).

INCLUDED IN: None

$6.00

Video Device Audio

Provides audio support for select
video cameras.

INCLUDED IN: None

$0.50

1-Hour Supervision

Monitor panel connectivity with
signal supervision between the control panel and Alarm.com to know when a
panel is not responding. Checks the signal once every hour.

INCLUDED IN: Commercial Plus

$1.50

6-Hour Supervision

Monitor panel connectivity with signal
supervision between the control panel and Alarm.com to know when a panel is
not responding. Checks the signal once every 6 hours.

INCLUDED IN: Commercial, Interactive Gold

$0.50

Basic Doorbell:
1 doorbell camera, 400 clips (online/uploads)

Supports only 1 doorbell camera
with 400 clips/downloads per month as an alternative to the Pro Video plan.

INCLUDED IN: None

$5.00

Doorbell Cameras

Allows doorbell cameras to be
added to a Pro Video plan.

INCLUDED IN: None

$0.50

Digital-input Triggered Videos

INCLUDED IN: None

$0.25

Energy Monitoring

Track energy usage for the whole
home and for individual energy-consuming devices. Allows for measurement of
actual impact of Alarm.com energy-saving features.

INCLUDED IN: None

$5.00

Enterprise Energy

View and manage thermostat
settings across multiple locations. Create a single high/low temperature
alert that covers all locations.

INCLUDED IN: Commercial, Commercial Plus

$0.25

Enterprise Notices

Choose from a set of default
messages to be displayed locally at the panel. This feature does not allow
personalized messages to be sent to panel.

INCLUDED IN: None

$0.25

Enterprise Security Console

Commercial customers can view
location status, create notifications and manage user codes across multiple
locations. Organize locations into one or multiple groups that can be viewed
by a single login.

INCLUDED IN: Commercial, Commercial Plus

$0.25

Garage Door Control

Remotely manage and control garage
doors as well as view garage door status, receive garage door alerts and
automatically close when the system is armed.

INCLUDED IN: Interactive + Automation,
Interactive Gold

$0.75

Green Button

If an electricity provider
supports Green Button, customers can upload their data for easy viewing of household
energy usage over time in both kilowatt hours and dollars

INCLUDED IN: None

$0.25

Identity Theft Protection

Receive proactive alerts of
potential problems, around-the-clock assistance and full identity restoration
if a theft incident occurs.

INCLUDED IN: Interactive Gold

$2.00

Images from ImageSensor
Motion/Cameras – on Alarms only

Capture and upload up to a total
of 5 motion-activated still images per Alarm event, across all
image-capturing devices, including the Image Sensor.

INCLUDED IN: Commercial Plus,
Interactive, Interactive + Automation

$4.50

Images from ImageSensor
Motion/Cameras – Extras

Available as an add-on to the
still Images – Plus plan. Allows additional images to be uploaded per month.
Can be purchased in increments of 20 image uploads up to a maximum of 140
uploads (total of 100 additional uploads).

INCLUDED IN: None

$3.50

Images – Plus (40 images by default)

Includes Images – Alarms plan
functionality, plus image capture for non-alarm events (such as disarm or
Daily View images) and for the on-demand Peek-In feature. Plan includes 40
uploads/month. Alarm-triggered uploads count toward this limit, but are not
subject to it.

INCLUDED IN: Commercial Plus, Interactive Gold

$8.00

Irrigation Control (Rachio
and Rain Bird)

INCLUDED IN: Commercial Plus, Interactive
+ Automation, Interactive Gold

$1.00

LiftMaster
Integration

Integration with any supported LiftMaster product, including MyQ
Internet Gateway and MyQ Garage. Note: To control LiftMaster garage door openers, Garage Doors and LiftMaster Integration add-ons must be added to the
account.

INCLUDED IN: Interactive + Automation,
Interactive Gold

$1.50

Lights

Control lights and appliances
remotely. Create custom rules to automatically turn lights and appliances on/off
based on a schedule, when a specific sensor is triggered or when a specific
system event occurs, such as arming/disarming.

INCLUDED IN: Commercial Plus, Interactive
+ Automation, Interactive Gold

$2.50

Lights and Thermostat Bundle

Includes Lights and Thermostats.

INCLUDED IN: Interactive + Automation

$4.00

Locks

Control door locks remotely, view
lock status, create lock rules and receive notifcations
when a lock is accessed by a specific user.

INCLUDED IN: Commercial Plus, Interactive
+ Automation, Interactive Gold

$2.50

Lutron Integration

Integration with any supported
Lutron product. Note: To control Lutron lights, both the Lights and Lutron
Integration add-ons must be added to the account.

INCLUDED IN: Commercial Plus, Interactive
+ Automation, Interactive Gold

$2.00

Lutron Remote Access

INCLUDED IN: None

$0.25

Scheduled Arm/Disarm

Create a schedule to arm or disarm
the system at preset times each day.

INCLUDED IN: Commercial Plus

$8.00

Sensor Activity Monitoring for 5 sensors

See when specific door and window
sensors open and close, and when motion sensors
detect activity, even when the system is not armed.

INCLUDED IN: Commercial, Commercial Plus,
Interactive, Interactive + Automation, Interactive Gold

$0.50

Severe Weather Alerts

Receive alerts from the National
Weather Service (tornado, tsunami or fire) directly on the security panel
screen. Available within the United States.

INCLUDED IN: Commercial Plus, Interactive
+ Automation, Interactive Gold

$0. 50

Thermostats

Control thermostats remotely and
create custom schedules to set temperature based on time of day, day of week
and status of the security system. Receive real-time notifications when a
thermostat setting is changed or the temperature goes out of range.

INCLUDED IN: Commercial Plus, Interactive
+ Automation, Interactive Gold

$2.50

UL Commercial / Commercial Supervision

Enable 180 second UL-1610/ULC-S304
supervision between the control panel and Central Station. Requires a
compatible system.

INCLUDED IN: None

$20.00

Unexpected Activity Alerts

Based on learned activity
patterns, receive notifications whenever unexpected activity occurs.

INCLUDED IN: Commercial, Commercial Plus,
Interactive + Automation, Interactive Gold

$2.00

Voice Notifications for Alarms

Receive automated phone
notifications for alarm events.

INCLUDED IN: None

$2.00

Voice Notifications for Non-Alarms

Receive automated phone
notifications for non-alarm sensor activity, including door openings, motion
detection, etc.

INCLUDED IN: None

$6.00

Water Management

Monitor and prevent water damage.
Remotely check the status of water sensors and sump pumps, open and close
valves and receive alerts when water is detected.

INCLUDED IN: Commercial Plus, Interactive Gold

$2.50

Weather to the Panel

Receive current weather and
multi-day weather forecast displayed on compatible security panel screens and
keypads.

INCLUDED IN: Interactive Gold

$0.50

Wellness

Ensure easy independent living
with daily activity monitoring and real-time notifications. Receive alerts
when no activity is detected or the bed is unoccupied. Track behaviors and
see trends over time.

INCLUDED IN: None

$7.00

Wireless Two-Way Voice

In the event of an alarm, the
central station can conduct a two-way voice conversation through the security
panel to assess the situation and determine the appropriate response. Voice
is transmitted through the Alarm.com module, and no phone line required.
Note: This add-on requires an approved central station and an Alarm.com
Two-Way Voice enabled module.

INCLUDED IN: Commercial Plus,
Interactive, Interactive + Automation, Interactive Gold

$8.50

Wireless Two-Way Voice Overage Rate

INCLUDED IN: None

$0.00